At AmadaHome, we take great pride in the quality of our merchandise. Most items are eligible for return within 30 days of purchase or delivery for a refund of the merchandise value. Please contact us right away with any concerns about defective or damaged merchandise. Please review our full return policy, including items ineligible for return, before starting the return process.
A customer shall be entitled to a repair or replacement of a defective or imperfect product purchased from the Company provided that he present: the product in a good and undamaged condition save from the defect or imperfection, with price tags and protective coverings such as plastics not taken off.You’ll also need the receipt or proof of purchase.
You can always contact us for any return question at firstname.lastname@example.org
Defective Products. A product shall be considered defective when it does not offer the safety that may rightfully be expected of it. The following considerations shall be taken into account in determining whether a product is defective: the presentation of the product in terms of packaging, labeling, or advertising; the nature of the use and hazards that may be reasonably expected of the product. The customer assents that the Company shall have the sole discretion in determining whether a product is inherently defective or whether the same was the result of improper use of the customer, in which latter case the claim for repair or replacement shall be denied.
Imperfect Products. The following shall constitute product imperfection: those that render the products unfit or inadequate for the purpose, use or consumption for which they are designed or intended; those that shall jeopardize the quality and characteristics of the product resulting to a decrease in its value. The Company shall determine whether the product is imperfect under the foregoing circumstances, and the customer assents that if during the assessment of the Company for imperfections, the same was found out to be caused by the customer, then his claim for repair or replacement shall be denied.
Exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.